Our Payment Portal: A Convenient Way to Pay Your Medical Bills

Are you tired of hassle and confusion when paying medical bills? We make it easy for patients to pay with our Online Bill Pay. Not only is it fast and convenient, but your payment is securely processed directly into your account every night. What does that mean for you? Because your account is always current – and just a click away – it’s easy to avoid overpayment and late payments. Compared to a check, or third-party online payment options that sometimes take weeks to process, our Online Bill Pay is a hassle-free and seamless way to pay your medical bills.

Checks and Your Balance

While it’s possible to make payments online using a third-party payment service, such as doxo, there are some downsides to doing so for Bluestem Health patients. To start, third-party online payment services can sometimes charge a service fee because they don’t already have a contract with Bluestem Health. And even though patients often use digital payments to fund third-party bill pay services, these third parties still send a check to us for payment – which can take three or four weeks to process.

For those paying statements using a conventional check sent in the mail, it can be affected by mail delays, leading to late payment. If there is a crossover with a statement being mailed out prior to a previous payment being applied, you might be overpaying. Patients using our Online Bill Pay will always see the updated balance, and all payments made through the portal are directly posted the next business day, preventing a late bill from being sent to collections.

When you use our Online Bill Pay, you benefit from the following: 

• Fast and convenient to avoid late payments
• Current account balance to prevent overpayment 
• No service fees 

Real People To Answer Your Questions

If you need information about your account balance or the status of your payment, please contact our billing department at 402-470-5430. Our billing department is situated in Lincoln, Nebraska, and we have a team of professionals who are fluent in English and Spanish. Moreover, we have interpreters available to assist patients, so patients never need to worry about language barriers. 

Payment Assistance Options

At Bluestem Health, we believe everyone deserves access to high-quality healthcare, regardless of their financial circumstances. Our range of financial assistance options include sliding scale fees, Medicaid, Medicare, and the 340B Pharmacy Program to help our patients afford the care they need to stay healthy. Our goal is to ensure cost is never a barrier to receiving the healthcare services you deserve. Contact our Patient Support Specialists at 402-476-1455 if you have any questions including a way to pay your medical bills.