Lacking Translation Services, Lacking Healthcare

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One of the many excellent services offered by Bluestem Health of Lincoln, Nebraska is their translation services. Lincoln, Nebraska was designated as “a refugee-friendly city” in 1970 by the government and soon became one of the “Top 10 Most Welcoming Cities in America” because of its size, the educational system, and stable economy. Refugees from over 40 countries have made their way to the Capital City. The largest refugee population recently was close to 1,500 since the year 2000. These refugees were from the Karen population and were fleeing political and ethnic wars. Since the turn of the century, 5,500 total refugees from places like Burma, Bosnia, Vietnam, Mexico, Russia, Sudan, China, Afghanistan, Iraq, and more have come and are still arriving. These numbers do not even include families who were sent to other states first and moved to Lincoln after. Needless to say, Lincoln, Nebraska is in need of translation services and Bluestem Health of Lincoln, Nebraska offers these services.


Bluestem Health’s Translation Services

Faysal, one of Bluestem Health’s translators, is proud to have been working at Bluestem Health since December of 2015. Originally from Northern Iraq, Faysal worked with the US military from 2005-2011, but since most of the bases closed, he moved his wife and two sons to Lincoln, Nebraska to provide translation services in our community. He loves, “connecting people and being a bridge between two cultures, people, and languages” and he loves living in the U.S. Faysal is well aware of how important translation services are for these patients, and he is passionate to provide them with translation services which help them receive equitable care. 


Why Translation Services Matter?

Research shows that lacking patient-provider communication is the largest cause of serious negative results and gaps in care. Without translation services according to the Agency for Healthcare Research and Quality, “Limited English Proficiency (LEP) Patients in the US are more likely to:

  • Report poor health, 

  • Decline needed care

  • Leave the hospital against medical advice

  • Miss follow-up appointments

  • And, experience drug complications.”

When providers cannot understand patient symptoms and do not offer interpretive or translation services, the result is unnecessary diagnostic tests and procedures, as well as higher rates of misdiagnosis and hospital readmission. 


The Bottom Line with Translation Services

The bottom line is that cultural, interpretive, and translation services are essential to delivering equitable healthcare. Nebraska ranks fifth in refugee resettlement per capita compared to other states of similar population. Equity is important in such a diverse community.


Comprehensive Translation Services

At Bluestem Health, Faysal is able to offer translation services to anywhere from 10-50 people a day. He loves Bluestem because he feels that they offer the most comprehensive translation services when compared to any other health clinic. He urges anyone, not just refugees, to visit the Bluestem Health Facebook page, their website, or call 402-476-1455 for more information, to spread the word about all services, but especially the translation services Bluestem has to offer. These services include, but are not limited to translation services for: 

  • Medical

  • Dental

  • Behavioral Health

  • And Patient Support Services

Bluestem Health of Lincoln, Nebraska is fortunate to have the ability to offer translation services by experienced translators like Faysal, who loves making a difference in our beautiful, diverse community every day.


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Bluestem Health Accepts Medicare Insurance

Bluestem Health Accepts Medicare Insurance

We accept Medicare coverage and understand that there are several Medicare health insurance options. Our Patient Support Specialists at Bluestem Health 402-476-1455 can help you find answers to any Medicare questions that you may have.

Meet Anthony Cox, Physician Assistant

Meet Anthony Cox, Physician Assistant

In family medicine, Tony sees patients from infants to elderly with a broad range of acute and chronic conditions. He loves making a difference in a person’s life. When it comes to his patients that have multiple conditions, Tony understands the role of the primary care provider. “It’s not uncommon for me to be communicating with a cardiologist or pulmonologist about a patient’s condition,” Tony says. “Primary care is the gatekeeper so that patients can get the care they need when they need it. It’s easier to get in to see us than it is to see a specialist. We can do a lot of the necessary workup in advance of that first appointment with the specialist.”

Meet Dr. Charles Kreshel, Family Physician

Meet Dr. Charles Kreshel, Family Physician

For over 30 years, Charles Kreshel, MD, Family Medicine, has devoted his life to caring for his patients and employees, or as he likes to refer to them as “his family.” Dr. Kreshel especially enjoys the relationships he has developed over the years with his patients and staff. “I just really like taking care of patients,” Dr. Kreshel says. “I’ve been in the same location since 1985, so I’ve treated some of my patients for 20 or more years, and generations of their families. Some of the employees have worked here with me for many years, so it’s fun to come to work every day.”

Bluestem Dental Health

Bluestem Dental Health

Medicaid was signed into law in 1965 and was established to provide health insurance to low-income people. This is a federal assistance program, but it is run by the state and looks different across the country, making it a federal and state partnership. In Nebraska, coverage has NOT been expanded to low-income adults. However, Nebraska has enrolled 242,385 individuals in Medicaid and CHIP since January of 2019.

Nebraska Medicaid Program and Preventive Care

Nebraska Medicaid Program and Preventive Care

Medicaid was signed into law in 1965 and was established to provide health insurance to low-income people. This is a federal assistance program, but it is run by the state and looks different across the country, making it a federal and state partnership. In Nebraska, coverage has NOT been expanded to low-income adults. However, Nebraska has enrolled 242,385 individuals in Medicaid and CHIP since January of 2019.

What do you need to know about choosing a Family Doctor?

What do you need to know about choosing a Family Doctor?

A family doctor plays a vital role in your health and the health of your family over the span of a lifetime. Therefore, trust, comfort, consistency, and experience are essential when choosing the right family doctor for you. Dr. Michael Israel, MD, a highly esteemed family doctor for Bluestem Health’s Thompson Clinic in Lincoln, NE is just the type of family doctor for whom people search high and low. He is the type of family doctor everyone wants and deserves.

Meet John Grandgenett, Family Nurse Practitioner

Meet John Grandgenett, Family Nurse Practitioner

For more than 30 years, John Grandgenett, APRN, Nurse Practitioner, has been taking care of people in some way. He began his career as an Intensive Care nurse working in hospitals across the U.S. as his wife served in the military. It was in 1999 when they relocated to Nebraska. John always knew he wanted to advance his nursing practice by becoming a Nurse Practitioner. He received his Masters in Nursing, with board certification in Family Practice from the University of Nebraska Medical Center in Omaha, NE. Shortly after graduating, he joined the North Lincoln Family Medical Center, now known as Bluestem Health Kreshel Clinic.

Meet Arianne Gesell, Physician Assistant

Meet Arianne Gesell, Physician Assistant

What Arianne enjoys most about Family Medicine and working in a clinic setting are the relationships she is able to have with her patients. The variety of illnesses and conditions that she sees makes every day unique. “I treat a lot of acute illnesses, like sinus and ear infections, colds, and flu, as well as more chronic conditions such as hypertension, thyroid issues, and diabetes,” Arianne says.

Meet Sarah Grady, Physician Assistant

Meet Sarah Grady, Physician Assistant

Sarah describes her work day as being different and unpredictable. While many routine things are similar, some days are slow while others are crazy. She sees patients of all ages, providing services from annual physicals and preventive health check-ups to acute conditions, such as colds, flu, and well child checks. “I like to see my own patients because I feel it is important to have that continuity of care with them,” Sarah says. “Especially for patients with health challenges, consistently being treated by the same provider develops a level of comfort with them.”

Medicare Patients Choose Bluestem Health

Medicare Patients Choose Bluestem Health

At Bluestem Health, we welcome all patients, including those with Medicare insurance. Our commitment is to provide you with easily accessible, high-quality, integrated health services when and where you need them. There are several Medicare health insurance options. Our patient support specialists at Bluestem Health can answer any Medicare questions that you may have. We want you to know that we value our Medicare patients and we have five locations for you to choose from. All of them accept Medicare insurance.

Behavioral Healthcare is Available at Bluestem Health

Behavioral Healthcare is Available at Bluestem Health

Bluestem Health takes an integrated approach to your health. The Medical and Behavioral Health providers at Bluestem Health in Lincoln are passionate about helping people who suffer from behavioral health issues. They understand how mental health plays an important role in maintaining a healthy mind, body, and spirit. Our Behavioral Health team allows us to treat psychiatric concerns with primary care providers and behavioral consultants in a team-based approach, and are able to better connect all areas of health in a person’s life.

Meet Trishia Frost, Family Nurse Practitioner

Meet Trishia Frost, Family Nurse Practitioner

As a former nurse, Trishia has taken the nurturing and educational skills that nursing provides and married them with her knowledge and experience as a Nurse Practitioner. She loves everything about family medicine, from infants to the elderly, and the wide range of conditions and illnesses. No two days are alike.

Which Family Practice Clinic in Lincoln, NE is Right for My Family?

Which Family Practice Clinic in Lincoln, NE is Right for My Family?

Which Family Practice Clinic in Lincoln, NE is Right for My Family?

As a parent, there are so many concerns that cross your mind on a daily basis. From the minute you learn you are pregnant, you are probably thinking about a dozen things at once:

  • What diapers should I buy?

  • Should I breastfeed or formula feed?

  • What car seat is the best?

  • How do I find the right daycare?

  • How do I find a family practice clinic to care for my growing family?

Considering a New Primary Care Physician from Lincoln, NE?: Questions to Ask

Considering a New Primary Care Physician from Lincoln, NE?: Questions to Ask

Over the past decade, Nebraska had seen a growth in the number of its healthcare professionals. The progress is impressive; yet, based on the findings of the University of Nebraska Medical Center in 2018, there are still thirteen counties that lack medical care. Rural hospitals are on the decline in many areas, and rural doctors are struggling to keep up with demand. In the state’s capital, Lincoln, the situation is no different.

Meet Bobbi Jensen, Care Integration Coordinator

Meet Bobbi Jensen, Care Integration Coordinator

If you ask Bobbi Jensen, the Care Integration Coordinator at Bluestem Health, what she loves most about her job, she'll say it's the people. From the different cultural populations she interacts with on a daily basis to the community health workers that she collaborates with to provide various services, she continues to learn so much from all of them. "I have the best job and I meet some of the most fascinating people," Bobbi says with joyfulness in her voice.

Meet LaDonna Howe, Risk Analyst

Meet LaDonna Howe, Risk Analyst

As the Risk Analyst at Bluestem Health for over 2 years, she understands that being prepared for any emergency is key and that is what she loves about her job. "What I like about emergency preparedness is that I know what needs to happen from the nursing and first-responder perspective, and from the management and preparedness side of things," LaDonna says. "I really enjoy bringing all sides together to make the plan work."